> For the complete documentation index, see [llms.txt](https://docs.trojanonsolana.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.trojanonsolana.com/overview/trojan-on-solana-faq.md).

# FAQ

Check out the answers to our most frequently asked questions.

<details>

<summary>Can I send tokens to Trojan on Solana and sell them?</summary>

Yes! **You can deposit any crypto asset based on the Solana Network** into your Trojan on Solana wallet. Be aware the **Trojan bot might show a warning** next to any tokens not purchased in the bot. This is a safety feature to make the user aware of potential scammy airdrops, and can be safely ignored if you have executed a transfer yourself.

</details>

<details>

<summary>I transferred SOL, why don't I see it?</summary>

Troubleshooting:&#x20;

1. **Confirm onchain** (SolScan.io) that you sent to the correct address and the transaction was successful. If it was and your SOL has not arrived contact our team in our [telegram chat.](https://t.me/trojan_on_solana)
2. Confirm you are leveraging a proper, official [botlink.](https://t.me/odysseus_trojanbot)
3. If you transferred from a CEX, verify that your transfer has been completed directly from your CEX. **Delays are typical.**

{% hint style="success" %}
Not sure how to look at your wallet on SolScan? Check out our [blog](https://trojanonsolana.com/blog/what-is-solscan) for detailed instructions to get you started!
{% endhint %}

</details>

<details>

<summary>I bridged funds, where are they?</summary>

Bridging is typically fast, however **it can take up to 18-35 minutes.** You can always **check your bridge status** through the DeBridge [Bridge Explorer](https://app.debridge.finance/explorer). Simply search with your wallet address.

</details>

<details>

<summary>What are the fees?</summary>

Fees on Trojan on Solana are 1%, but all **Trojan users receive 20% cashback on every Trade!** Fees are only paid on successful transactions.

{% hint style="info" %}
Some launchpads charge an additional fee, and some tokens (Token22 and SPL22 token extensions) may have a "tax" applied to them.  As always, SolScan will show you everything that happens onchain.&#x20;
{% endhint %}

{% hint style="success" %}
Not sure how to look at your wallet on SolScan?  Check out our [blog](https://trojanonsolana.com/blog/what-is-solscan) for detailed instructions to get you started!
{% endhint %}

</details>

<details>

<summary>What slippage do you recommend?</summary>

**There is no one-size-fits-all slippage setting.**

The default slippage setting on Trojan on Solana is 15%, which is a good place to start.

We recommend **adjusting your slippage setting up or down based on your individual trading style or situation.** When trading volatile tokens like a newly launched meme coin, sniping, or copy trading a heavily followed wallet, you’ll likely need a higher setting. If you’re turning MEV off for speed, or if you are sticking to more established, high market cap tokens, you'll likely use a lower setting. Most traders tend to mix it up, so they will adjust slippage based on the situation.

If you frequently encounter timeouts or transaction failures due to "slippage exceeded", consider increasing your slippage percentage.&#x20;

**Special Considerations for Certain Tokens:**

Note that **Token22 and SPL22 token extensions may include taxes** that affect the required slippage to successfully complete a transaction. Make sure your slippage setting takes these taxes into account.

</details>

<details>

<summary>What is a gas priority fee?</summary>

A gas priority fee is **paid to the network to prioritize your transaction** and results in the fastest execution onchain.\
\
Trojan on Solana has three options. \
\
**Preset:** Fast - .0015 SOL; Turbo - .0075\
\
**Custom:** Set your own priority fee.

</details>

<details>

<summary>What is MEV Protection?</summary>

MEV Protection **ensures that your transaction will be private** and can't be attacked by MEV bots. By leveraging MEV Protection your transaction can't be detected in a mempool to be frontrun.

How to activate MEV Protection:

* Go to the main menu (type /start) and click on "Settings".
* In the Settings menu you can enable MEV Protect (Buys) and (Sells) separately.

</details>

<details>

<summary>Can I snipe with Trojan on Solana?</summary>

Yes, our [Sniper](/telegram-bot-user-guide/sniper-bot-crypto.md) is live! **Check the sniper page** for more details.

</details>

<details>

<summary>Why can't I get a quote for this token?</summary>

Quotes usually fail due to an **incorrect contract address or a token that’s been rugged**. Double check for these factors.&#x20;

</details>

<details>

<summary>What does Price Impact mean?</summary>

Price impact measures **how much your buy or sell may change the token’s price**, and is a factor to consider especially in low market cap tokens.&#x20;

</details>

<details>

<summary>My transaction failed, why?</summary>

**Failure - Slippage Exceeded:** During execution and/or simulation your set slippage % was exceeded. Increase your slippage or leverage the **Proceed Anyway** button. If copy trading, update your slippage settings in your copy trade module.

**Failure - Insufficient funds for gas:** You do not have sufficient SOL to execute the transaction. Check your priority tip settings and ensure you provide enough cushion for your selected priority tip, network and tx fees.

**Failed to send transaction (on sell):** Ensure you have not been blacklisted/frozen (rugged) by checking your token account on solscan.io.&#x20;

&#x20;     1\. Go to your wallet on SolScan&#x20;

&#x20;     2\. then portfolio&#x20;

&#x20;     3\. then find the token you’re looking for&#x20;

&#x20;     4\. and click through to the account.&#x20;

&#x20;     5\. Top right see if the account is frozen

{% hint style="success" %}
Not sure how to look at your wallet on SolScan?  Check out our [blog](https://trojanonsolana.com/blog/what-is-solscan) for detailed instructions to get you started!
{% endhint %}

</details>

<details>

<summary>What is "slippage exceeded"?</summary>

During execution and/or simulation your set slippage % was exceeded. **Increase your slippage or leverage the Proceed Anyway button**. If copy trading, update your slippage settings in your copy trade module.

</details>

<details>

<summary>I can't see my token, where is it?</summary>

Check your hidden tokens in **settings** and unhide the token to see it in your positions and your sell menu.\
\
**Settings -> Show/Hide Tokens**

</details>

<details>

<summary>My copy trade is not copy trading, why?</summary>

**Copy Trade does not work, troubleshooting:**

* Confirm you’ve activated the copy trade setup.
* Confirm you have the appropriate target wallet set up.
* Review SolScan.io to ensure your target wallet is trading in supported pools.
* Check SolScan.io to ensure you are not copying a sniper or custom program.
  * Open a buy transaction in legacy mode.&#x20;
  * If you see “Interact with System Program” you cannot copy this wallet.
  * If you notice you are only copying Sells and not Buys, the wallet you are copying is likely using a custom program for buying. Check on SolScan to confirm.&#x20;

{% hint style="success" %}
Not sure how to look at your wallet on SolScan? Check out our [blog](https://trojanonsolana.com/blog/what-is-solscan) for detailed instructions to get you started!
{% endhint %}

</details>

<details>

<summary>Why can’t I copy a sniper?</summary>

* Proper **sniper's bots spam 100s to 1000s of txs** and cannot be copied.
* Snipers often leverage custom programs that cannot be copied.
* IF you find a sniper you can copy, **remember you are exit liquidity:**&#x20;
  * They buy first block.
  * You buy the top of the sniper candle.
  * Sniper dumps massively.
  * You sell the absolute bottom.

</details>

<details>

<summary>Why can’t I copy a custom program?</summary>

We don't support copy trading custom programs because **they can be malicious and fake swaps in order to exploit copy trading bots.**

In some instances, If you're copy-trading someone who uses a custom program to buy, you might only copy their sells. This is because those sells use a supported copy-trading mechanism.

</details>

<details>

<summary>I have wSOL how to unwrap?</summary>

The easiest way to unwrap wSOL in your wallet is to **export your wallet and unwrap in Phantom.** You can access your private key in Settings -> Wallets -> Export.&#x20;

</details>

<details>

<summary>How can I cancel my limit orders?</summary>

**From the /start menu click on the Limit Orders button.** You can close individual or all limit orders from this menu.

</details>

<details>

<summary>How can I cancel my DCA orders?</summary>

**From the /start menu click on the DCA Orders button.** You can close individual or all DCA orders from this menu.

</details>

<details>

<summary>How do I export my wallet?</summary>

You can access your private key in **Settings -> Wallets**, then click on the wallet you wish to export and click Export Private Keys. From there you can export to the wallet provider of your choice.

For more detailed instructions, see [Export Wallet](/telegram-bot-user-guide/trojan-bot-settings/wallets.md#export)

{% hint style="warning" %}
**Never** share your private key with anyone!
{% endhint %}

</details>

<details>

<summary>How do I import a wallet?</summary>

You can import your own wallet via private key in **Settings -> Wallets -> Import Solana Wallet.** Follow the prompts and acknowledge the warnings.

For more detailed instructions, see [Import Wallet](/telegram-bot-user-guide/trojan-bot-settings/wallets.md#import)

</details>